Service Availability
      Back to home
      1. Help Center
      2. System Availability Updates
      3. Service Availability

      08-Apr-2024 Import Issues

      Timeline of Events Concerning The Importing Feature Issues Seen on 08-Apr-2024

      Timeline:

      (all times listed in PDT)

      • 11:42:37 04/11/2024
        We're excited to inform you that the importing issue has been successfully resolved! Our team has been hard at work to ensure that all systems are functioning smoothly, and we're happy to report that everything is now back on track.

        You can now resume importing your data without any interruptions or errors. We apologize for any inconvenience this may have caused and appreciate your patience and understanding as we worked to resolve this issue.

        As always, if you have any questions or encounter any further issues, please don't hesitate to reach out to our support team. We're here to assist you every step of the way.
      • 09:04:36 04/10/2024
        We want to inform you that we have identified the cause of the importing feature issue. Our development team is working on finding a solution to resolve this matter as quickly as possible.

        We will keep you informed of our progress and share additional details as soon as they become available.
      • 11:40:58 04/08/2024

        We wanted to provide you with an update on the issue with our importing feature. Our development team is actively engaged in investigating the matter to determine the root cause and find a solution.

        We understand the impact this issue may have on your experience, and we want to assure you that resolving it is our top priority. We are committed to ensuring the functionality of our importing feature and appreciate your patience and understanding as we work through this process.

      • 06:38:00 04/08/2024
        We wanted to inform you that we are currently investigating an issue with our importing feature. Our team is actively working to resolve this issue as quickly as possible to ensure minimal disruption to your experience.

        We apologize for any inconvenience this may cause and appreciate your patience and understanding. Rest assured, we are prioritizing this matter and will provide updates as soon as they become available.