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Learning Center
In this section you'll find informative "how to" articles, along with some tutorial videos to help keep you informed.
Learning documents
Customizing Your Site
- ADDING A FAQ SECTION TO YOUR SITE
- ADDING SEARCH TERMS IN WSM USING META KEYWORDS AND TAGS
- WEBSITE SEARCH
- 301 REDIRECTS
- ADDING IMAGES IN WSM
- How can I set up links on my website?
- How do I set up an Inquiry form on my website?
- How do I create and modify a news article?
- What fields are available for content pages?
Shipping and Handling
Payments and Processing
Building your Brand
Admin
Orders
Catalog
- AVAILABILITY STATUS
- HOW DO I CREATE A COUPON CODE?
- MANUALLY ADDING PRODUCTS
- OPTION SETS
- MASS PRICE ADJUSTMENT TOOL
- PRODUCT FEES
- Option Inventory Configuration
- What suggestive selling tools are available on WSM?
- How do I change the product title in my Google Base Feed?
- What is the maximum number of products shown on a products series page?
Data
- IMPORTING BASICS
- CREATING CUSTOM FILES AND PROFILES
- DATA IMPORT/EXPORT TOOL
- IMPORT MODEL: PRODUCTS
- IMPORT MODEL: CATEGORIES
- How do I correct my YMM(S) fitment search results?
- How do I add, delete and update detail tabs to my product pages?
- How do I import tiered pricing?
- When do I Force an import?
- IMPORT MODEL: ATTRIBUTES
- IMPORTING PRODUCT PRICE AND SALE
- IMPORT MODEL: OPTION SET VALUES
- Import Model: Option Set Fields
- IMPORT MODEL: CUSTOMER ADDRESSES
- IMPORT MODEL: PRODUCT REVIEWS
- WSM DATA FEEDS MENU
- IMPORT TRACKING NUMBERS
- IMPORT MODEL: CREATING CUSTOMERS
- IMPORT MODEL: BRANDS
General WSM FAQ
- PAYMENT AND PROCESSING FAQ
- ADMIN FAQ
- SHIPPING, ORDER AND CHECKOUT FAQ
- How Can I Save Money on Professional Service Hours (PSH)?
- How do I submit a ticket for an issue on my site or in the admin of WSM?
- Service Desk Form FAQ:
- Why did I receive an email from PayPal saying a billing agreement has been canceled?
- What do I need to do about Google Coverage Issue: Blocked by Robots.txt?
- Can I host my WSM site on a non-WSM server?
- SUPPORTED BROWSERS & OPERATING SYSTEMS
Troubleshooting
- Why is my Instagram Feed not working as expected?
- 404 ERRORS
- RESOLVING CRAWL ERRORS
- AUTHORIZE.NET CREDIT CARD ERRORS
- Missing product thumbnail images?
- What can I do if I do not see a new inquiry form notification?
- Why are the Product Pages from the backend not loading when trying to edit?
- HOW TO USE YOUR SITE LOG
- FEDEX "NO SHIPPING METHOD AVAILABLE" ERRORS