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Learning Center

Learning Center

In this section you'll find informative "how to" articles, along with some tutorial videos to help keep you informed.

How to export large CSV Files?

Troubleshooting Browser errors.

How do I add a Sendlane code snippet to my site?

Learning documents

PROPOSITION 65

What is the WYSIWYG editor (toggle editor) and what settings do I have?

Customizing Your Site

How do I create and modify a news article?

What fields are available for content pages?

ADDING A FAQ SECTION TO YOUR SITE

ADDING SEARCH TERMS IN WSM USING META KEYWORDS AND TAGS

WEBSITE SEARCH

301 REDIRECTS

ADDING IMAGES IN WSM

How can I set up links on my website?

How do I set up an Inquiry form on my website?

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Shipping and Handling

Why am I getting a "girth error" when shipping via parcel for UPS or FedEx?

SHIPPING & HANDLING TAB

DIMENSIONAL WEIGHT: SEARCHING FOR PRODUCTS WITH INCOMPLETE INFORMATION

SHIPPING RESTRICTIONS

HOW DO I ADD FEDEX AS A SHIPPING METHOD ON MY SITE?

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Payments and Processing

How do I refund an order?

AUTHORIZE.NET CREDIT CARD PAYMENTS

AUTHORIZE.NET ACTIVATION

ADDING AUTHORIZE.NET CREDENTIALS INTO WSM

AUTHORIZE.NET VERIFIED MERCHANT SEAL

How do I create a promotion code that is connected to a Price Group?

MERCHANT SERVICES & PAYMENT GATEWAY

FRAUD ORDER STATUS

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Building your Brand

POPULATING YOUR WEBSITE WITH HIGH QUALITY CONTENT

LINK BUILDING RESOURCES

RATINGS & REVIEWS

SEO BEST PRACTICE

GENERATING SUCCESSFUL CONTENT FOR YOUR WEBSITE

LINKING TO SOCIAL MEDIA

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Admin

How do I change my domain name?

How do I change my Web Shop Manager password?

SITE INFORMATION TAB

WSM CHEAT CODE

ADDING BUSINESS LOCATIONS TO YOUR WEBSITE

NEWSLETTER SUBSCRIPTION

ADVANCED GUIDED SEARCH (AGS)

WSM PAGE URL STRUCTURE - PREFIXES

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Orders

RECEIVING & PROCESSING ORDERS: WORK FLOW

EDIT ORDER PAGE

ORDER IN PROGRESS SECTION

How can I add a Navigation Link to an RMA Form on my website?

Why are order numbers not in numerical order?

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Catalog

What suggestive selling tools are available on WSM?

Option Inventory Control

How do I change the product title in my Google Base Feed?

What is the maximum number of products shown on a products series page?

AVAILABILITY STATUS

HOW DO I CREATE A COUPON CODE?

MANUALLY ADDING PRODUCTS

OPTION SETS

MASS PRICE ADJUSTMENT TOOL

PRODUCT FEES

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Data

When do I Force an import?

How do I import tiered pricing?

IMPORT MODEL: PRODUCTS

IMPORT MODEL: ATTRIBUTES

IMPORTING PRODUCT PRICE AND SALE

IMPORT MODEL: OPTION SET VALUES

Import Model: Option Set Fields

IMPORT MODEL: CATEGORIES

IMPORT MODEL: CUSTOMER ADDRESSES

IMPORT MODEL: PRODUCT REVIEWS

WSM DATA FEEDS MENU

IMPORT TRACKING NUMBERS

IMPORT MODEL: CREATING CUSTOMERS

IMPORT MODEL: BRANDS

IMPORTING BASICS

CREATING CUSTOM FILES AND PROFILES

DATA IMPORT/EXPORT TOOL

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General WSM FAQ

What do I need to do about Google Coverage Issue: Blocked by Robots.txt?

Can I host my WSM site on a non-WSM server?

SUPPORTED BROWSERS & OPERATING SYSTEMS

PAYMENT AND PROCESSING FAQ

ADMIN FAQ

SHIPPING, ORDER AND CHECKOUT FAQ

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Troubleshooting

What can I do if I do not see a new inquiry form notification?

Why is my Instagram Feed not working as expected?

Why are the Product Pages from the backend not loading when trying to edit?

HOW TO USE YOUR SITE LOG

FEDEX "NO SHIPPING METHOD AVAILABLE" ERRORS

404 ERRORS

RESOLVING CRAWL ERRORS

AUTHORIZE.NET CREDIT CARD ERRORS

Missing product thumbnail images?

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Spam

How do I add hCaptcha to my Inquiry Forms?

System Configuration Menus

What is the Site Information menu used for?