General WSM FAQ
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      SUPPORTED BROWSERS & OPERATING SYSTEMS

      The purpose of this page is to document the Web Browsers and Operating Systems (OS) Web Shop Manager actively supports.

      Web Browsers

      Due to the sheer number of different browsers and versions available, Industry practice is to support browser and version combinations which are currently supported by the Software vendor. Web Shop Manager's policy is to support the 4 main browsers (Chrome, Edge, Firefox, and Safari) and provides fixes and updates to make sure the website operates as expected for the vendor supported versions of each browser. Ultimately this means there may be combinations where your site may not look or behave the way you expect it to.  Websites may or may not be updated to fix functionality on older non-supported vendor versions and it is at the discretion of Web Shop Manager on fixing issues in older versions.

       

      The table below defines which versions are currently being supported by their respective vendors and Web Shop Manager. 

       

      Front-end:

      Browser Supported Version Release Date
      Chrome 69.0.3497 and above 9/4/18 https://en.wikipedia.org/wiki/Google_Chrome_version_history
      Edge

      42.17134

      41.16299.15

      40.15063

      4/30/18

      9/26/17

      4/11/17

      		 https://en.wikipedia.org/wiki/Microsoft_Edge
      Firefox

      60.2.0esr

      62.0 and above

      9/5/18

      9/5/18

      		 https://en.wikipedia.org/wiki/Firefox_version_history#Versions_70_through_79
      Safari 11.1.2 and above 6/9/18 https://en.wikipedia.org/wiki/Safari_version_history

      Last Updated: 12 Dec 2018 

       

      As WSM develops new features and updates platform technologies, older browsers which do not support modern browser technology and functionality will no longer be supported. The table below outlines the browsers supported for the Admin portion of your site. If you do not use a modern and supported browser while accessing the back-end of your site, you may lose functionality.

      Back-end (Admin):

      Browser Supported Version Release Date
      Chrome 69.0.3497 and above 9/4/18 https://en.wikipedia.org/wiki/Google_Chrome_version_history
      Edge

      42.17134

      41.16299.15

      40.15063

      4/30/18

      9/26/17

      4/11/17

      		 https://en.wikipedia.org/wiki/Microsoft_Edge
      Firefox

      60.2.0esr

      62.0 and above

      9/5/18

      9/5/18

      		 https://en.wikipedia.org/wiki/Firefox_version_history#Versions_70_through_79
      Internet Explorer Not Supported N/A  
      Safari 11.1.2 and above 6/9/18 https://en.wikipedia.org/wiki/Safari_version_history
      Other Not Supported N/A  

      Last Updated: 17 Oct 2018 

      Operating Systems*

      Operating System Supported Version(s) Release Date
      Windows 10 or greater 7/29/15 https://en.wikipedia.org/wiki/Windows_10
      MacOS 10.11 (El Capitan) or greater 9/30/15 https://en.wikipedia.org/wiki/MacOS

      Last Updated: 13 Dec 2018 

      * Web Shop Manager should work correctly on older version of Operating Systems not currently listed in our Compatibility table above. If an issue exists on older versions of Operating Systems not in the Compatibility table above, Web Shop Manager reserves the right to decide if the issue should be fixed.