Where can I see the service status of Web Shop Manager?

This page is a tool for you to confirm if there is a known outage with WSM, or other services used for your site (e.g. UPS or PayPal).

If you are experiencing an issue with your site loading, or a connected third-party program not functioning as expected, you can check this page first before calling the office. We highly recommend that you bookmark this page for easy access!

Link: https://webshopmanager.com/status-page

Any time you have an issue on your website you should submit a ticket. If the issue is critical such as, a user is unable to complete orders or the website is down, call the office (619-278-0871) or the after-hours line (619-354-8671).