USER ACCESS/CREATING ACCOUNTS

In this article you will learn how to add new users to your WSM account and understand the permission levels for each account type.

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Steps

🔎Note: Before you start, only account "Owners" are allowed to create new users. No other type of account can create new users.

Log into the back end of your WSM account and, follow these steps:

Step 1: Hover your mouse over the Systems tab and click on the User Access option

Step 2: On the right-hand side of the screen, click on the green Add User button

Step 3: Fill in the appropriate fields accordingly then click on the green Create User button

  • Make sure you check the box next to your website domain

Step 4: Once you're finished creating a new user, an email will be sent to both you and the individual you created the new account for that will contain their login information. 

Permission Levels:

Owner Complete access to the back end of the site and can manage user accounts
Manager

Access to all settings except creating or managing user access

Assistant Manager

Access to all settings except:

  • creating or managing user access
  • the charts on the dashboard
Staff Access to Orders, Content, Modules, Customers, Reports and Catalog menus
Sales

Access to Orders, Customers, and Reports menus

Service Access to submitted Inquiries on the Customer Menu